This problem is the crux of scaling a product, process, or company, and its universal, pervasive, and foundational to many business processes, as well as improving the customer and employee experience.
Inadequately enabling customers, partners, and employees is the #1 reason they leave you.
Bring content from different sources into one enablement experience that is easy to explore.
AI-powered enterprise search & relevancy
Personalized content and recommendations based on audience, product, process, location, interest and more.
Visual app designer & 100+ of templates
Visually design custom knowledge management apps or get started quickly with one of our templates.
Deploy anywhere your users need access
Deploy in minutes wherever customers, partners, teams need enablement - websites, portals, and apps.
Get started today
Create successful enablement programs
Build personalized knowledge-driven applications without code to empower customers, partners, and employees to be successful with your products and services.
Create, curate, organize and manage valuable organizational content.
Create different content types and sync content from different knowledge sources into a single place, and make it easy for users to access it based on their role, product, process, interests, and more.
2
Design and share knowledge management applications without code.
Design knowledge-driven applications for your customers, partners, and teams using visual flow designer and deploy them in minutes anywhere users need access to knowledge and content.
3
Engage users to understand their needs and capture feedback.
Gather feedback to better understand user needs, learn how you can improve and report on how well knowledge needs are met with analytics.
4
Invite teammates to collaborate on content and respond to user requests
Invite teammates to help curate, create and manage content in their area of expertise and collaborate with internal and external users in the context of their requests.
use cases
Enabling hundreds of use cases just like yours
Customer Self-Service
Knowledge Management
Unififed Search
Content Hubs & Portals
Employee Enablement
All the features you need to get started in minutes
You have a vision for your enablement experience. ServiceTarget provides you with the building blocks to bring your vision to life — fast and without the headaches
Create & Manage Content
External Content Sources
Enterprise Search & AI
Content Management
Content Types & Layouts
Design & Share Flows
Visual Application Designer
Personalization
Globalization & Localization
Styling & Branding
Collaborate & Evolve
Forms & Surveys
Collaboration
Advanced Analytics
Roles & Permissions
Unlock the value of your knowledge
Increases organizational efficiency and productivity by making it easy for customers, partners, and employees to search & discover relevant content.
Benefits
Increase Satisfaction
Build a single knowledge foundation for all audiences, products, & services
Drive efficiency
Create relevant KM applications for your customers, partners, and employees
Gain Scalability
Deploy KM applications to internal & external websites, applications, and portals
Improve communication
Help everyone be more successful with your products & services
Empower Decision-Making
Make it easy for users to search & discover relevant information
Save Time, Money, and Effort
Reduce customer, partner, and employee onboarding, support and enablement costs
Customer Success
Leverage our team to create your knowledge management foundation and applications
We have a lot of experience helping organizations enable their customers, partners, and employees through enterprise search & knowledge management.
Great things happen when you combine technology and expertise to achieve business outcomes. We can help with:
Are you tired of traditional search methods? Want to improve the search experience for your users? Then, it's time to explore the world of Unified Search! In this article, we'll cover everything you need to know about this powerful tool, including its benefits, misconceptions, and the role of AI in Unified Search. It's a must-read for any business looking to stay competitive in today's digital landscape. Click the link to read more!
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