Client Success Specialist

Do you enjoy working with customers? Are you a quick thinker who likes coming up with creative solutions to challenging problems? Are you interested in a career in the software industry? If so, join our client success team on the mission to help our customers achieve their business results and get the most out of ServiceTarget platform.

As a Client Success Specialist, you will drive an exceptional experience and sustained value for ServiceTarget clients through building trust and adviser relationship and delivering value, satisfaction, and product adoption. Customer Success Specialist has the opportunity to grow their careers through a focus on skill development and a performance-based role progression path.

In this role, you’ll get to:

Responsibilities:

Hard Skill Requirements:

Soft Skill Requirements:

About ServiceTarget

ServiceTarget is a software-as-a-service company based in Bozeman, Montana focused on helping business leaders who struggle with improving customer satisfaction and reducing churn and customer service costs to shift their focus from supporting customers one at a time to enabling customers to be more successful using products and services without assistance. We do this by allowing non-technical users to create self-service applications which are designed to walk customers through simple and complex processes online.

We offer competitive compensation and opportunities for continued learning and career advancement. To apply please provide a resume and cover letter which outlines why you would be a good fit for this role and what you want to learn from the experience.