Marketing Outreach Associate

Do you love creating new connections using empathy and writing skills? If so, we are looking for a smart and energetic person to join our marketing team as a Marketing Outreach Associate.

To be effective at this role you must possess excellent writing skills. Day to day activities include identifying new customer prospects, writing thoughtful and compelling messages and reaching out to them via email or social channels.

We offer competitive compensation and the opportunity to advance in your career as we grow as a company.

In this role, you’ll get to:


What’s required to be considered?

About ServiceTarget

ServiceTarget is a software-as-a-service company dedicated to helping customer service and marketing teams quickly create self-service applications designed to make customers more self-sufficient and successful online.

ServiceTarget allows business users to create and evolve customer self-service journeys and interactive guides which can be easily embedded within the existing web and mobile applications. These journeys and guides allow customers to more easily discover content and resolve common problems (e.g. setup, troubleshooting, warranty, returns, etc), all without contacting customer service. ServiceTarget works with all major chat, call center, BPM and CRM packages, including custom systems. Learn more at

Application Process

We offer competitive compensation and opportunities for continued learning and career advancement. To apply please provide a resume and cover letter to which outlines why you would be a good fit for this role and what you want to learn from the experience.