Prospect Research & Database Specialist

Do you enjoy researching things online? Do you have strong organizational and critical thinking skills? Are you interested in a career in the software industry? If so, join our sales operations team on the mission of helping prospects discover a better approach to customer self-service.

As a Prospect Research Specialist, you will be a key contributor to the success of our Sales Team and will have a thorough understanding of sales processes and will work collaboratively with cross-functional teams. Your analysis will help us define priorities that will impact our engagement with prospects, customers and future opportunities. Customer Success Specialist has the opportunity to grow their careers through a focus on skill development and a performance-based role progression path.

In this role, you’ll get to:

Responsibilities:

Hard Skill Requirements:

Soft Skill Requirements:

About ServiceTarget

ServiceTarget is a software-as-a-service company based in Bozeman, Montana focused on helping business leaders who struggle with improving customer satisfaction and reducing churn and customer service costs to shift their focus from supporting customers one at a time to enabling customers to be more successful using products and services without assistance. We do this by allowing non-technical users to create self-service applications which are designed to walk customers through simple and complex processes online.

We offer competitive compensation and opportunities for continued learning and career advancement. To apply please provide a resume and cover letter which outlines why you would be a good fit for this role and what you want to learn from the experience.  Send to careers@servicetarget.com.