SEO, SEM, and SMM Specialist

Do you have a passion for SEO, search engine marketing and social media marketing? Are you inspired to create a quality online presence for a business? Do you have a mind for data-driven analysis and storytelling? Are you able to create attractive campaigns?

Job Description

ServiceTarget is a software-as-a-service company dedicated to helping customer service and marketing teams quickly create self-service applications designed to make customers more self-sufficient and successful online.

ServiceTarget allows business users to create and evolve self-service journeys and interactive guides which can be easily embedded within the existing web and mobile applications. These journeys and guides allow customers to more easily discover content and resolve common problems (e.g. setup, troubleshooting, warranty, returns, etc), all without contacting customer service. ServiceTarget works with all major chat, call center, BPM and CRM packages, including custom systems. Learn more at

In this role, you’ll get to:

The pace at ServiceTarget t is fast, and we are incredibly dedicated, so we are looking for someone that can work well independently, is self-motivated, has a great attitude, and loves working in a team-oriented environment.

The person in this role will be responsible for executing search engine optimization (SEO) tactics on a monthly basis, including on-page SEO, local SEO, blogging, link building, and more. This person will also be responsible for executing search engine marketing/social media marketing (SEM/SMM) strategies on a monthly basis, including AdWords campaign setups, optimizations following Google best practices, keyword research, and more. Finally, this individual will be responsible for monitoring the effectiveness of both SEO and SEM/SMM services and developing a roadmap to improve.

What’s required to be considered?





Cover Letter

So, before we get started on interviews, we would like to see your experience, but we also want to learn more about you. Tell us a bit about yourself – what are your interests, passions, and personal goals? Why do you think you’d be a great fit at ServiceTarget in this specific role? What is an achievement that you are proud of? It’s your chance to shine, so send us a glimpse into what makes you unique. You can send a video, written letter, audio file, whatever format you feel fits you. Thank you for your interest in ServiceTarget!