ServiceTarget allows you to quickly create business applications to enable your customers, partners, and teams on your company's products and processes.
Create your customized self-help experiences to best serve your company.
Design completely custom and dynamic self-service flows without ever touching a line of code or using templates. With drag and drop interface and reusable components, building flows is easy and fun.
Whether you want to pull data in or push it out, ServiceTarget offers flexible integrations with the tools you already use.
Personalize your experiences by leveraging a layer of contextual information like customer segment, region and language, products owned, or anything else.
Make it available everywhere with only a few lines of javascript.
Javascript script deployment takes only 10 minutes. Once deployed, all aspects of the self-service experience can be created and evolved with the easy-to-use, no-code, administration console.
One platform, many ways to help. Embed your self-help experiences natively on your website, in your mobile or web application, in the online store, or syndicate it to partner sites.
99.9% Uptime, no updates or packages to install.
Learn how you can improve and optimize based on real results.
Understand high-level performance rates across all self-service flows, measure the effectiveness of your content, and observe self-service trends in real-time.
Discover when, where, and why your customers contact you in order to improve their experience, fill any gaps, and best prevent contacts from happening.
With self-learning, capture data from all interactions and apply resulting insights to personalized experiences across all of your self-service material.
Bring your teams together to scale with your company’s growth.
Start making sense of your self-service with structure. Create an organizational structure that supports your business reality and complex needs.
Create the content structures you want to author and update everything with the rich text editor that will build experiences to match the expectations of modern content creators.
Fill your content with engaging media and interactive guides and organize how it looks and who creates it through your own custom content style guide and published workflows.
