Federated Search

Federated search allows your customers, partners, and team members to search across multiple sources, aggregate content, and intelligently display organized, accurate answers to highly detailed customer queries.

Federated search allows customers and teams to easily find the content they need

Help customers, partners and teams find what they need quickly

Unified search allows users to search multiple repositories at once, simplifying the process of finding information and making it more efficient and user-friendly. By providing a single interface for searching multiple repositories, unified search can improve the relevance, accuracy, and security of the information that users find.

Increase relevance

By allowing users to search multiple repositories at once, unified search increases the likelihood that they will find relevant results. This can save time and improve the quality of the information they find.

Improve efficiency and save time

Unified search can save users time and effort by providing a single interface for searching multiple repositories. This can help users find the information they need quickly and easily, without having to search each repository separately.

Enhance user experience

Unified search simplifies the process of finding information, making it more intuitive and user-friendly. This can improve the overall user experience, making it more likely that users will use the search function regularly and find the information they need.

Customers can easily search and find what they need with faceted searchFaceted search combs through all content types instantly

Maximize value of your organization's knowledge

Unified search can help your organization maximize the value of its content by making it easy for users to find the information they need. By providing a single interface for searching multiple repositories, unified search simplifies the process of finding content and improves the relevance, accuracy, and security of the information that users find. This can help your organization get the most out of its content, improving efficiency, productivity, and user satisfaction.

Unlock content silos

Unified search can help unlock content siloes by providing users with a single interface for searching multiple repositories. This allows users to search across all of an organization's content repositories, rather than being limited to searching within a single repository. This can make it easier for users to find the content they need, regardless of where it is stored, whether that be product content, knowledge base articles, product manuals, troubleshooting guides, FAQs, educational videos and other resources.

Improve data and content quality

By centralizing search results, unified search allows organizations to better manage and maintain the quality of their data and content. This can improve the reliability and accuracy of the information that users find, leading to more accurate and useful results.

Increase content ROI and reduced duplication

Unified search can help prevent users from creating duplicative content by making it easier for them to find existing content. With a unified search interface, users can search multiple repositories at once, increasing the likelihood that they will find the content they need without having to create it themselves. This can save time and resources, and prevent the creation of duplicative content that can clutter up an organization's content repositories.

Empower teams to find what they need with faceted searchFederated search combs through all content types and sources enable easy organizational learning

Unified search solutions

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