The Credit Union Member Knowledge Base provides your members with the information they need to answer their product, support, and technology questions. The knowledge base is available on your website and web and mobile banking portal, providing members with a unified, convenient, and consistent experience. With personalized content and an easy-to-use interface, your members will be able to find the information they need quickly and easily.
Solutions inspired by your needs and designed to empower your customers, partners, and teams. Get started quickly with 100+ customizable templates for many use cases, industries, functions and teams.
Create a single destination for your customers to find product manuals, installation and service instructions, software updates, and more. Allow filtering by product, model, year, document type, or search by keywords inside of the PDF documents.
Gain insight, measure, and improve customer effort with a beautiful, interactive Customer Effor Score Survey (CES)
Effortlessly connect each visitor to the content they need with intelligent site search and recommendations. Personalize the experience and help them engage, learn, and solve their product and service issues.
The product support knowledge base is an online resource that helps customers find and use your products and services successfully. It includes step-by-step guides for installation, setup and troubleshooting, as well as relevant, accurate and timely information about your products and services.