Net Promoter Score Survey (NPS)

The Net Promoter Score survey is a tool used to measure customer satisfaction and loyalty. It is a simple but powerful way to gauge how likely your customers are to recommend your company to others.

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Start improving your NPS metric today

NPS stands for Net Promoter Score. It’s a measurement of customer satisfaction that’s been used by businesses for over a decade. The NPS survey is a valuable tool for businesses of all sizes. It can help companies track customer satisfaction over time, identify areas of improvement, and compare their performance to other businesses. The survey is simple: customers are asked to rate their likelihood to recommend a company’s product or service on a scale of 0 to 10.

Increase customer loyalty

It's no secret that one of the best ways to grow a business is to increase customer loyalty. Learn how satisfied your customers are and make it easy for them to do business with you.

Improve Customer Service

By providing excellent customer service, you will make your customers feel valued and appreciated. This, in turn, will make them more likely to do business with you again in the future.

Boost customer retention

Customer retention is critical for any business. It costs far more to acquire a new customer than it does to keep an existing one, so it’s important to knwo what you can do to keep your customers happy and loyal.

Gain valuable insights

NPS surveys are a critical tool for measuring customer satisfaction levels and identifying areas for improvement. Collect survey data in one place and then analyze and visualize your findings with ease.

Design for your unique business needs

Quickly and easily customize your NPS survey, add colors, fonts, backgrounds, and more to make your survey stand out. You can also add icons, videos, and photos to bring your survey to life. And, best of all, our builder is easy to use and doesn't require any coding skills.

Measure and evolve

With NPS Survey, understand what your customers are currently happy with and what they would like to see improved. Armed with this information, you can start planning ways to meet your customers' future needs.

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