A Product Documentation Portal is a central location for sharing product-related information and updates. Give customers, partners and employees fast and easy access to product information, documentation, manuals and owner's guides, announcements, roadmaps, and a place to ask questions and submit ideas. By having all this information in one place, you can improve customer satisfaction, reduce support costs, and speed up product development cycles.
The Product Documentation Hub creates a space of collaboration and efficiency, where your customers, partners and teams members can quickly find information they need to be successful with all your product content from different sources like KBs, docs, pdfs, blogs, youtube video accessible in one place.
Curate product content from many different sources, like blogs, case studies, white papers, guides, ebooks, videos, and more.
Increase engagement with easy to discover relevant content based on their product, audience, interest and more.
Create a seamless unified search and navigation experience across all of these forms of content. Provide each user with tailored and personalized results.
A product documentation hub can help reduce the number of support contacts a company receives for a particular product by allowing customers find the answer to their question on their own.
Build and define content with interactive steps, media elements, structured fields, and more. Create content tiers to define structure.
Start creating better content and improve existing content based on customer feedback. Measure what customers are searching for, what content they find useful and create new content to close any gaps. From start to finish, get the insights you need to provide the information your employees are looking for.