The retail support knowledge base contains everything a customer needs to know in order to have a positive purchase experience. This knowledge base covers everything from pre-purchase decision making and all the way through product registration and returns. With this resource, customers can easily find the answers they need without having to wait for help from a representative.
Solutions inspired by your needs and designed to empower your customers, partners, and teams. Get started quickly with 100+ customizable templates for many use cases, industries, functions and teams.
Create a single destination for your customers to find product manuals, installation and service instructions, software updates, and more. Allow filtering by product, model, year, document type, or search by keywords inside of the PDF documents.
Help users find relevant content by presenting contextually relevant webpages and processes on your website and inside your web or mobile app.
Gain insight, measure, and improve customer loyalty with a beautiful, interactive Net Promoter Score Survey (NPS)
Make your service quick, frictionless, and personal by letting your customers choose the date and time that works best for them to connect with your support team.