Delivering Best-in-Class Customer Self-Service Across the Entire Customer Journey

March 23, 2022 1:00 PM

Your customers need help at different stages of their customer journey. From learning about your products and services to purchasing and servicing, access to relevant information improves brand awareness and creates customer love. Providing this from before the purchase to after creates the most convenient and successful product experience for the user.

In this webinar, we will discuss:

  • Examples of common self-service experiences including dynamic content, on-boarding,  in-app help, troubleshooting, help center and contact us
  • Best practices for creating self-service experiences
  • Metrics to monitor the impact of changes to your self-service

Register To Attend This Webinar Today!

Want to explore more resources?

Check out real success stories from our customer base

Explore a selection of our customer success stories to see how they use ServiceTarget to improve their customer self-service. Through partnering with us, they have experienced improvements that aid in scaling their growth and maintaining satisfied customers

Customer stories→

Grow your self-service knowledge with the ServiceTarget blog

Learn to design compelling self-service experiences, build winning knowledge base content, encourage product success, and implement scalable self-service programs with our blog. We aim to share what we learn and give you uniques perspective across these topics.

ServiceTarget blog →