The Future Of The Customer Service Experience

September 10, 2020 1:00 PM

To build customer loyalty and drive growth, executing best in class customer support is just as crucial as innovating on the the products and services.

According to one recent study, 56% of people around the world have stopped doing business with a company because of a poor customer service experience (Microsoft). Organizations who can adapt quickly to increasing customer demand and provide exceptional customer experience serve the best chance of surviving and thriving.

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