Giving customers the runaround erodes institutional trust and credibility, while negatively impacting customer experience. The bottom line is you want to provide the most direct and simple navigational path to you users for any given experience. This will build trust, improve customer experience, and decrease abandonment and churn rates. In this webinar, we will discuss three keys to avoid giving your members the runaround and why this is so important to achieving successful self-service.
Explore a selection of our customer success stories to see how they use ServiceTarget to improve their customer self-service. Through partnering with us, they have experienced improvements that aid in scaling their growth and maintaining satisfied customersCustomer stories→
Learn to design compelling self-service experiences, build winning knowledge base content, encourage product success, and implement scalable self-service programs with our blog. We aim to share what we learn and give you uniques perspective across these topics.ServiceTarget blog →