Enable your customers, partners, and teams

Build personalized self-service flows that guide users through every interaction with your company. Empower customers and teams to gain knowledge and perform convenient transactions online.

customer service agent

Enabling different types of users is challenging because each has unique needs. It gets even more challenging when your business is complicated.

These are just some of the challenges we see everyday.

search content sources

Multiple content sources

Your content is scattered across many different websites, file systems, customer communities, documentation sites, Sharepoint, etc.

hundreds of brands and thousands of products

Multiple brands

You sell through many company-owned and partner-provided websites and have thousands of current and discontinued products.

features and functionality

Complex products

Your products are complex and require a lot of hand-holding from your sales and customer service teams. Finding a way to scale is mission critical.

multiple audiences like customers, partners, and teams across business segments

Multiple business segments

You sell to consumers, small business, and enterprise customers with different needs. Your products, services, and plans are packaged differently for different segments.

various channels and service portals

Multiple channels & business applications

You want to manage knowledge & content centrally and embed experiences where users need them (e.g. your branded websites, customer/partner portals, intranet, mobile apps, CRMs, etc.)

Support global customers with localization across your self service portals

Multiple regions &  languages

You operate in different languages and locales around the world, and there are important differences in your products and processes in each region.

Visually design data & content-driven applications for your customers, partner, and teams leveraging our nocode design tools.

Build & evolve applications quickly based on feedback from your customers, partners and teams.

servicetarget solution overview

Create a company-wide knowledge base spanning content from different sources.


Empower subject matter experts from across the company to contribute knowledge.


Visually design knowledge-driven applications without a development team.


Embed applications anywhere your customers, partners and teams need help.


Guide customers, partners and teams through step-by-step processes based on user data.


Evolve your knowledge and applications based on analytics and customer feedback.

Learn how it works →

What you create is up to you. Here are just a few ideas.

Visually design data & content-driven applications designed to help users resolve questions and perform convenient transactions online. ServiceTarget combines structured data, content, search, and personalization to help you scale your enablement programs.

 customer self service portal

Customer & partner self-service

Empower your customers and partners to be more successful with your products and services.

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technical resource center

Technical resource center

Unify technical content from different sources and personalize it to the needs of your users.

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customer knowledge base

Company knowledgebase

Create a company-wide knowledge base that provides users relevant information based on their role.

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call center knowledgebase

Call-center knowledgebase

Provide faster resolution for every customer call & service request with call-center knowledge base.

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federated search

Federated search

Enable search across multiple content sources and return highly relevant results for every query.

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conversational customer self-service

Conversational self-service

Create conversational interfaces that help customers, partners, and teams quickly resolve common problems.

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contextual and in-app help

Contextual & in-app help

Unify all of your content and personalize it to the needs of users within your application.

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employee self-service

Employee self-service

Help employees be more successful in their jobs and aid them in quickly resolving HR and IT inquiries.

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Enabling customers, partners, and teams around the world

ServiceTarget is well-suited to companies who need to enable customers, partners, and teams on many different products and processes in many different languages & regions, where content-driven applications are needed inside many existing websites & web applications

Servicetarget empowers global recreation service portals

Global Recreation

Global leader in recreational marine electronics provides personalized self-service experiences for consumers and dealers across six brands, five continents, 14 countries and 12 languages.

Servicetarget empowers home security self service portals

Home Security

A global leader in home automation and security scales its growth across 14 brands while supporting consumers, installers, and dealers with self-service.

Servicetarget empowers home automation self service portals

Home Automation

Global supplier consumer electronics, mobile devices, home and auto security products provides self-service to customers, partners and teams across 3 business segments and 30 brands.

Servicetarget empowers SaaS self service portals


EdTech company reduced contacts by 20% while growing at 10-15% YOY by providing convenient self-service for parents and school administrators.

Servicetarget powers global and consumer electronics self service portals

Global Electronics

Global consumer electronics company aggregates content from multiple sources for 21,000 customers a month across five continents, 17 countries speaking 14 languages.

Scale your business with self-service

Leverage our library of 100+ templates to create experiences your customers, partners, and teams will love

Build self-service apps without code.

Build applications without code.

Get started fast with hundreds of customizable templates—or create your own with our drag-and-drop designer.

Adapt and evolve self service easily

Adapt and evolve quickly.

Evolve your apps on the fly to match your business needs, optimize workflows, and create better outcomes.

Scale self service and knowledge centered support as you grow

Scale as you grow.

Enable customers, partners, and teams to be more successful with your products and services.

Schedule a personalized demonstration