Build personalized self-service flows that guide users through every interaction with your company. Empower customers and teams to gain knowledge and perform convenient transactions online.
Create custom applications for your customers, partners, and teams without coding
You manage content in different places like PDF, knowledge bases, websites, PIMs, documentation, internal wikis, and customer communities.
You sell through different brands, have extensive product catalogues, and offer hundreds of products across many categories.
Your products are complex and require some learning, setup, installation, and troubleshooting.
Your serve different customer segments like consumers, businesses, partners, resellers, installers, system integrators, developers, and your teams.
Your company has many different brand websites, web applications, mobile apps, and customer/partner/employee portals which require different experiences.
You do business globally in different countries and languages and need to provide localized experiences.
Build & evolve applications based on customer feedback
Create a company-wide knowledge base spanning content from different sources
Empower subject matter experts from across the company to contribute knowledge
Visually design knowledge-driven applications without a development team
Embed applications anywhere your customers, partners and teams need help
Guide customers, partners and teams through step-by-step personalized processes based on interest & problem area
Evolve your knowledge and applications based on analytics and customer feedback
Create flexible data & content-driven applications, and gain valuable customer insights that maximize ROI. ServiceTarget combines personalization, search, and interactive experiences into an easy-to-use configurable solution.
Empower your customers find answers to their product and support questions with self-service.Explore →
Unify all technical content from different sources in one place and make it easy to search and navigate.Explore →
Enable your company's subject matter experts to create and share relevant content for your customers, partners and teams.Explore →
Provide faster resolution for every customer call & service request with call-center knowledge base.Explore →
Enable search across multiple content sources and return highly relevant results for every query.Explore →
Understands customer's intent and personalizes their experience with guided conversational self-service.Explore →
Give customers the help they need contextually on any web page, inside your app or SaaS product.Explore →
Provide your team with the easiest, fastest way to learn, and empower knowledge creators to make create and share content.Explore →
From global consumer products and electronics companies to software-as-a-service and educational institutions, teams around the world use ServiceTarget to accelerate digital transformation projects and improve the customer experience .
Global leader in recreational marine electronics provides personalized self-service experiences for consumers and dealers across six brands, five continents, 14 countries and 12 languages.
A global leader in home automation and security scales its growth across 14 brands while supporting consumers, installers, and dealers with self-service.
Global supplier consumer electronics, mobile devices, home and auto security products provides self-service to customers, partners and teams across 3 business segments and 30 brands.
EdTech company reduced contacts by 20% while growing at 10-15% YOY by providing convenient self-service for parents and school administrators.
Global consumer electronics company aggregates content from multiple sources for 21,000 customers a month across five continents, 17 countries speaking 14 languages.
Build custom or use our library of 100+ templates to create experiences your customers love
Get started fast with hundreds of customizable templates—or create your own with drag-and-drop designer.
Evolve your apps on the fly to match your business needs, optimize workflows, and create better outcomes.
Enable teams to create and use apps independently with unlimited users & workspaces.